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From the moment you enter a Hanger patient care clinic, our goal is to give you a calm and welcoming experience. That first visit to an orthotist or prosthetist is stressful for new patients. It’s natural to feel a little frightened and even sad when coming face-to-face with the new realities of your life.
At Hanger Clinic, initial appointments and evaluations are always free of charge. Whether you are seeking a preoperative prosthetic consultation, are currently a prosthetic patient with another provider, or are a person in need of orthotic care, we welcome the opportunity to assist you. We take a team approach to caring for people.
The first step is to call a Hanger Clinic national patient representative at 1.877.442.6437. They will be able to answer your questions and send you additional information. The representative may ask you to give a general overview of your situation and the care you have received thus far. When you are ready to schedule your free initial evaluation, simply call again and they will help determine which office in the Hanger Clinic network is best suited to meet your specific needs. The first phase of your office visit consists of a thorough examination and evaluation by an orthotist or prosthetist.
If you’re an experienced orthotic or prosthetic user but are now looking for a different provider, it can be a real challenge to think about stirring up the energy to begin again and establish a relationship with a new clinician. Regardless of your circumstances for an initial visit at Hanger Clinic, our wish is to counter any stress you feel with a renewed sense of hopefulness.For all patients, your clinician will conduct a thorough physical examination, recommend an appropriate orthosis or prosthesis, and begin the fitting process. They can also answer your questions about orthotic or prosthetic care and rehabilitation.
There are a few basic steps to complete before arriving at your first appointment.
1) All Active Insurance Cards
a) Your insurance card provides critical data for billing purposes such as: policy number, group number, plan codes, effective dates, co-pays, deductibles, referral/authorization information, physician phone numbers, insurance company phone numbers and other important information. These cards help our staff to identify your coverage, since many insurance companies offer different types of plans.
b) Please let the Hanger Clinic Office Administrator know if you are not the subscriber (i.e. it is your spouse’s insurance and you are covered on it).
a) Cash, Credit Card, Check
If you are a new patient or have changes to your current information and have scheduled an appointment at our clinic, you can help the check-in process go more quickly and smoothly. Please print, review and complete the forms below. Be sure to review them to ensure all information is accurate. Bring the completed forms to your appointment and the office assistant will be able to quickly check you in.